Independent agency Radley Yeldar (RY) launched the Fit for Purpose Index 2018, ranking the world’s most socially, environmentally and economically purposeful companies. This index includes [...]
Let me be more unconventional to talk about sales and negotiations. Listen to a song The Other Side from The Greatest Showman musical! Except that it is a very [...]
We live in era where our customers are always online and they expect an immediate response. A decade ago only around 1% of the world’s populations used smartphones. By 2020 [...]
There were two Olympic champions: One gained silver medal. What was his first thought? “I was so close to achieve…” The other one achieved gold medal but missed the world’s [...]
We repeat: 38.1% businesses confuse Customer with Consumer There is good news: As children watch less TV, professional services network PwC said it expects the digital advertising market for [...]
Communicating effectively over the phone brings a lot of challenges. Lack of cues from body language and facial expression should not be excuses for unsuccessful interaction. In addition to 5 rules from DM2 Agency, learn from celebrities like Baroness Betty Boothroyd, the first female speaker of the House of Commons, how to be listened regardfully by others.
“The human body is the best picture of the human soul.”- L. Wittgenstein. How do you communicate effectively when you have neither voice nor body language at your disposal? I am thinking about emails. Please remember these 5 rules, which help you communicate wisely.