Communicating effectively over the phone brings a lot of challenges. Lack of cues from body language and facial expression should not be excuses for unsuccessful interaction. In addition to 5 rules from DM2 Agency, learn from celebrities like Baroness Betty Boothroyd, the first female speaker of the House of Commons, how to be listened regardfully by others.
Dorota Iwankiewicz, FCIM 2018-04-11T18:35:36+00:00ART of EFFECTIVE COMMUNICATION. Part 2. ON THE PHONE Dorota Iwankiewicz, FCIM 2018-04-11T18:35:36+00:00