3 x MORE SUCCESS AT WORK thanks to emotional intelligence

As results from research conducted for over 30 years, 80% difference between super-efficient and average workers stems from the ability to use emotional intelligence.

#Emotions – keys to success

Efficiency of an employee working in a team does not simply consist of, how well the person works alone, but also how well this person cooperates with others. Thanks to the ability to recognise correctly yours and others emotions, as well as effectively managing them – therefore thanks to emotional intelligence – the employee is able to achieve definitely better results.

A research of a team led by world-wide known Daniel Goleman, among others thanks to his publication “Emotional Intelligence”, appears that a person with highly developed emotional competencies associated, for example, with the ability to persuade, is able to more effectively influence the people with whom he/she works, and also at work efficiency. Using only logical persuasion based on facts, the effectiveness of persuasion reaches only 25% of cases. Better effectiveness is achieved when, apart from logical arguments, arguments are presented as a result from understanding the perspective of a persuaded person, his behaviour and attitudes. If you add more emotional skills to this, such as: self-awareness, #empathy, then the employee’s performance increases by further degrees.

Develop emotional intelligence

The traits associated with emotional intelligence are not innate, so we can shape them in our lifetime! Thanks to appropriate actions, the average person can increase the efficiency of their work, which translates into success at work. And although large corporations have long been spending money to measure the level of intelligence of their employees, only a few #entrepreneurs focus on the emotional aspect. More important, however, is that regardless of the size of the company, or in the appeal to a single person – it is worth developing emotional intelligence. This, as research now confirms, simply pays off.

Please note that, as always, we repeat at trainings conducted by specialists from DM2Agency that “effective persuasion” does not equal “invasion”, so the key to effective communication is access to the emotions of the other person. Do you know this truth so well? If so, what will be your next step to develop your emotional intelligence?

An article for ExtremeMindExplore Institute


About the Author:

DOROTA IWANKIEWICZ, FCIM | Senior Strategic/Marketing Professional | External&Internal Branding Specialist | CIPD & CILEx member Dorota combines 20 years of experience and constant development in the range of influencing people as a senior marketing/strategic professional and a managing director conducting manufacturer's projects. As a senior marketing professional: she accompanies DM2 Agency’s clients to achieve their defined goals, using knowledge and rich resources from neuromarketing, behaviourism, psycholinguistics. Dorota is the author of an educational programme about the art of persuasion, protected by the intellectual property law and implemented by the best Polish universities, and she is a co-leader of business workshops cooperating with the top law’s firm from City London. Her portfolio, gathered for many years, represents examples of effective marketing&PR campaigns eg. VISA, Mastercard, GSK, British America Tobacco, Geberit. She was a leader in European transitional programme (cooperation: Poland and UK) focused on training systems in order to develop employability, improving the labour market according to EU programme Europe 2020 growth and jobs strategy. Dorota is future-focused, inquisitive and open-minded; seeks out evolving and innovative ways to add an irresistible value to the clients/organisations. She consistently leads by example, acts with integrity, impartiality and independence, balancing individual, organisation and legal parameters. EXPERTISE: Leadership and Management | Communications strategy | Negotiations | Neuromarketing | Public Relations | Employer Branding | Employment Law | Psycholinguistics

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