ART of EFFECTIVE COMMUNICATION. Part 2. ON THE PHONE

2018-04-11T18:35:36+00:00

Communicating effectively over the phone brings a lot of challenges. Lack of cues from body language and facial expression should not be excuses for unsuccessful interaction. In addition to 5 rules from DM2 Agency, learn from celebrities like Baroness Betty Boothroyd, the first female speaker of the House of Commons, how to be listened regardfully by others.